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Frequently Asked Questions
Read the Connected.Events Frequently Asked Questions
1. General Questions About Connected.Events
What is Connected.Events?
Connected.Events is a comprehensive event management platform that simplifies registration, enhances attendee engagement, and provides powerful analytics. It empowers organizations to transform events into meaningful connections while fostering year-round community engagement.
Who uses Connected.Events?
Connected.Events is trusted by top brands, nonprofits, and organizations of all sizes. It’s ideal for managing conferences, festivals, product launches, and community-focused gatherings.
What types of events can Connected.Events manage?
Our platform supports a wide range of events, from small meetups and product launches to large-scale conferences, international conventions, and festivals with tens of thousands of attendees.
2. Features and Functionality
What makes Connected.Events different from other event management platforms?
Connected.Events offers a unified, modular platform that combines event registration, engagement tools, on-site management, and post-event analytics. Features like live-streaming, gamification, and community-building tools set us apart from traditional event solutions.
What modules does Connected.Events include?
Connected.Events offers six key modules for event registration: Pass Types, Add-Ons, Reservations, Seat Selection, Custom Questions, and Checkout. It also provides tools for on-site management, gamification, community engagement, and detailed analytics.
Can Connected.Events support virtual or hybrid events?
Yes, our platform is fully equipped to handle in-person, virtual, and hybrid events. Features like live-streaming, virtual session management, and remote attendee engagement ensure seamless experiences across all formats.
How does Connected.Events improve on-site event management?
Our innovative solutions include pre-print/post-label badging, streamlined check-ins, and on-site activity tracking. These tools reduce wait times, enhance attendee experiences, and simplify operations for event organizers.
Can the platform handle international events?
Absolutely. Connected.Events is designed for global scalability, with support for multiple languages, currencies, and localized attendee experiences.
3. Value and Results
How does Connected.Events improve attendee engagement?
Features like gamified activities, personalized communication, and mobile-friendly designs keep attendees engaged before, during, and after events. Tools such as private channels and activity feeds also foster year-round community interaction.
What kind of cost savings can I expect by using Connected.Events?
Our platform consolidates multiple tools into one, significantly reducing software expenses and operational inefficiencies.
How does Connected.Events help track ROI for events?
Connected.Events provides robust analytics to measure attendee engagement, track registration trends, and evaluate the success of your events. These insights enable better decision-making and clear ROI tracking.
4. Integration and Customization
Does Connected.Events integrate with other platforms?
Yes, we integrate with popular payment processors like Stripe, PayPal, and Braintree. We also support other tools through APIs, allowing for seamless integration with your existing systems.
Can I customize the attendee experience?
Absolutely. Our platform allows for tailored registration flows, dynamic pricing, customizable add-ons, and personalized communication, ensuring every attendee has a unique and engaging experience.
Can Connected.Events help manage seating and reservations?
Yes, our Seat Selection and Reservations modules streamline the process for both attendees and organizers. From dynamic pricing to customizable seating menus, our platform provides full control.
5. Community Engagement
What does Connected.Events offer for year-round community building?
Our platform includes features like Groups, Channels, and ongoing Activities to keep your community engaged between events. Members can form their own groups, create smaller events, and stay connected through private channels.
How does Connected.Events foster meaningful connections?
Our tools go beyond event management, providing features like personalized attendee communication, gamification, and unified insights. These foster deeper connections and long-term engagement within your community.
6. Implementation and Support
How easy is it to set up Connected.Events for my organization?
Connected.Events is designed for simplicity. Our team provides comprehensive onboarding support, and the platform’s intuitive interface ensures a smooth setup process.
What kind of customer support does Connected.Events offer?
We offer dedicated customer support, including live assistance during events, detailed guides, and real-time troubleshooting to ensure your events run seamlessly.
Can Connected.Events scale as my organization grows?
Yes, our platform is built to grow with your needs. Whether you’re managing a few local events or scaling up to global conferences, Connected.Events adapts to support your operations.
7. Security and Data
How does Connected.Events ensure data security?
We prioritize data security with industry-standard encryption, secure payment processing, and compliance with global data protection regulations like GDPR.
Can I access analytics and data insights from my events?
Yes, Connected.Events provides a robust reporting dashboard that offers insights into attendee behavior, registration trends, and overall event performance. These analytics help inform your strategy and improve future events.
8. Pricing and Demos
How much does Connected.Events cost?
Pricing depends on the scope and scale of your events. Contact us for a personalized quote based on your organization’s needs.
Can I see a demo of Connected.Events?
Of course! We’d love to show you how Connected.Events can transform your events. Request a demo through our Contact Us page, and our team will guide you through the platform’s features.
Ready to Transform Your Event Experience?
Book a personalized demo and discover how Connected can work for you.
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