System Status
Check the current status of Connected Events components and view incident history
System Components
Admin
The main administrative interface for managing events and users
Admin API
Backend API for the admin portal and admin management
Client
The main client-facing web/mobile applications for all customers
Client API
Backend API for the client web/mobile applications
Timeline
Admin
Last 90 days
Today
Admin API
Last 90 days
Today
Client
Last 90 days
Today
Client API
Last 90 days
Today
History
Braintree Checkout Service Degradation
highConnected identified issues with the Braintree checkout process causing long processing times and eventual timeouts for some payment capture attempts
Our engineering team quickly identified and resolved the issue by optimizing the checkout process. All payment processing is now functioning normally and we continue to monitor the results.
Scheduled Maintenance: All Services
maintenanceWe will be performing scheduled maintenance on all services to improve performance and security. This maintenance window will take place on March 28th, 2025, from 02:00 AM MST to 04:00 AM.
Impact
- All services will be unavailable during the maintenance window
What's happening
- Database updates
- Security patches
- Performance improvements
Timeline
- 02:00 AM MST - Maintenance begins
- 03:30 AM MST - Expected completion
- 04:00 AM MST - Maintenance window ends
Ready to Transform Your Event Experience?
Book a personalized demo and discover how Connected can work for you.
Schedule Your Demo
© 2025 Connected. All rights reserved.