All systems
operational.

4 components · 2 past incidents

Every component is up. Below is the full incident history — we publish the ones that went badly as well as the ones that didn't.

Components

Four things can be up or down independently. A problem in one doesn’t mean a problem in the others.

Admin
The main administrative interface for managing events and users
Operational
Admin API
Backend API for the admin portal and admin management
Operational
Client
The main client-facing web and mobile applications for all customers
Operational
Client API
Backend API for the client web and mobile applications
Operational

Timeline

Operational
Medium
High
Critical
Maintenance

Admin

Last 90 days

Today

Admin API

Last 90 days

Today

Client

Last 90 days

Today

Client API

Last 90 days

Today

History

2025-03-31 · System Administrator

high

Braintree Checkout Service Degradation

Client API

Connected identified issues with the Braintree checkout process causing long processing times and eventual timeouts for some payment capture attempts

Our engineering team quickly identified and resolved the issue by optimizing the checkout process. All payment processing is now functioning normally and we continue to monitor the results.

2025-03-28 · System Administrator

maintenance

Scheduled Maintenance: All Services

Admin
Client
Client API
Admin API

We will be performing scheduled maintenance on all services to improve performance and security. This maintenance window will take place on March 28th, 2025, from 02:00 AM MST to 04:00 AM.